Technical Support for Mozilla products

As with any piece of software, you may have questions on how to achieve a certain task with Mozilla or related products. Depending on the issue and the situation it is possible to rely on the support from the Mozilla community or, for enterprises, to contact Mozilla Europe about a second level technical support contract.

Free support for consumers

The different local communities offer several ways to get in touch with experienced users. In English, several resources are at you disposal:

Support for enterprises

Mozilla Europe provides second level support contracts for enterprises to complement internal first level support. For further information, and to understand how Mozilla Europe can help respond to your support needs, please contact support@mozilla-europe.org.

support Resources

Mozilla Manual
An introduction to Mozilla
Mozilla links
An impressive list of help pages, important Usenet posts, and development links.
Firefox FAQ
The Official Mozilla Firefox FAQ
Thunderbird FAQ
The Official Mozilla Thunderbird FAQ